Trust Village – Lunch & Learn | Communication Intelligence
>_Trust VillageLUNCH & LEARN
THREE TOOLS
TO REDUCE
MISUNDERSTANDINGS
& BUILD HEALTHY
TEAMS
IT’S NOT ARTIFICIAL!
Date & Time
Thursday, June 11th — 12:00 pm
Location
unlimitrust campus — Route des Flumeaux 46, 1008 Prilly
Format
45 min session + networking
// About this session
Communication Intelligence: The human edge no AI can replace
In a world obsessed with artificial intelligence, the most powerful competitive advantage remains deeply human — the ability to truly communicate.
Misunderstandings cost teams time, energy, and trust. They slow decisions, damage relationships, and quietly erode culture. The good news? Most of them are preventable.
This session gives you three concrete, field-tested tools to reduce friction, improve how people connect, and build teams that stay healthy over the long term.
Certified PCM® Facilitators
Process Communication Model® · Over a decade of practice
// What we’ll cover
Three tools. Real impact.
01
See the patterns
Understand why misunderstandings happen — not by accident, but by predictable, identifiable patterns. Learn to spot them before they escalate.
02
Adapt & connect
Discover how to flex your communication style to meet people where they are — building genuine connection across different personalities and contexts.
03
Build for the long term
Practical frameworks to embed healthier communication habits into your team — creating lasting trust and psychological safety that compounds over time.
// Your facilitators
Led by PlusPlusCom
TLC
Tania Le Cunff
Trainer & Facilitator
PlusPlusCom
Tania brings a rare blend of warmth and precision to communication work. With over a decade of experience working with individuals and teams across Europe and the United States, she has helped hundreds of professionals transform the way they connect, listen, and lead.
★
Certified PCM® Practitioner
Process Communication Model® · Cross-cultural practice across Europe & US
LC
Lorretta Cuff
Trainer & Facilitator
PlusPlusCom
Lorretta’s approach is grounded in real-world experience navigating complex human dynamics across diverse organizational cultures. Her sessions are known for being both practical and profoundly impactful — leaving participants with tools they use the very next day.
★
Certified PCM® Practitioner
Process Communication Model® · Specialised in team dynamics & long-term health
+ +
PLUS PLUS COM.
// Backed by science
Process Communication Model®
The Process Communication Model® (PCM®) is a research-backed framework originally developed for NASA to select and train astronauts for long-duration missions — where communication breakdowns could be fatal.
“PCM® gives you a map of human personality — not to label people, but to genuinely understand how each person best gives and receives information, and what they need to perform at their best.”
Today it is used by Fortune 500 companies, governments, and leading organizations around the world to reduce conflict, improve collaboration, and build resilient teams that last. Tania and Lorretta bring this powerful model to life through practical, engaging sessions.
🇺🇸 United States🇫🇷 France🇨🇭 Switzerland🇬🇧 United Kingdom🇩🇪 Germany
// Seats are limited
Ready to communicate with intelligence?
Thursday June 11th · 12:00 pm · unlimitrust campus, Prilly
